“Sorry” is a simple word that for some is almost unutterable. They may go years without speaking to loved ones, lose their jobs, destroy families, but never manage to utter that short “forgive me.” What lies behind this? Pride? Fear? Mental illness? The personality type of someone who doesn’t apologize has a complex structure. To understand it, you need to look into the deepest depths of the personality.
The most common personality type of someone who doesn’t apologize is narcissistic. The narcissist sincerely believes in their uniqueness. For them, admitting a mistake is akin to admitting that they are not God but an ordinary mortal. This is unbearable. Therefore, the narcissist rewrites reality: “It was you who provoked me,” “I was just joking, but you didn’t understand,” “You are too sensitive.” They won’t apologize even if the evidence is clear. Instead of apologies, they belittle the victim’s feelings. Living with such a person means constantly doubting yourself.
For the perfectionist, a mistake is not just a mistake. It is the collapse of the perfect image of oneself. They are so afraid of being imperfect that they deny the very possibility of making a mistake. If a perfectionist stepped on your foot, they would rather say “you didn’t put your foot there” than “I’m sorry.” An apology for them is an admission of their own insignificance. Perfectionists often burn out because they live in constant tension. Their inability to apologize is a defense against the internal critic that already torments them.
Paradoxically, a person with a “victim” position also doesn’t apologize. Why? Because they believe that the world is constantly attacking them, and any of their actions are forced self-defense. “Yes, I was rude, but they provoked me.” “I was late because I have depression.” They don’t take responsibility and find excuses. An apology would mean agreeing that they were wrong, which would break their picture of the world (I always suffer). It’s hard to deal with such people because they never change their behavior.
The sociopath (dissociative personality disorder) does not experience empathy. They understand that they have caused pain, but it doesn’t matter to them. Apologies for them are a manipulative tool, but if they don’t see any benefit, they won’t apologize. Unlike the narcissist, the sociopath does not consider themselves perfect; they just don’t care. They may apologize if it helps them get a discount or avoid prison. But sincere apologies are not to be expected from them.
These are people who have experienced humiliation in childhood. It is so painful for them to remember their mistakes that they deny them. Shame blocks apologies: saying “forgive me” means reliving that same shame. Such people often seem proud and cold, but in fact, they are just protecting themselves. They need help from a therapist to learn to separate actions from personality.
A person with an authoritarian personality (often found among bosses, military, police) considers apologies to be a sign of weakness. “If I apologize, subordinates will stop being afraid.” They live by the principle “the stronger is right.” In their world view, it is the defeated who should apologize. Interestingly, they may apologize ingratiatingly to superiors but never to equals or subordinates. This is not a character trait but a social mask.
There are people who don’t understand that their words or actions could hurt someone. This can happen with autism, schizoid disorder, or simply poor upbringing. They don’t apologize because they don’t see any reason. If you say to them “I was hurt when you...”, they will genuinely be surprised. Unlike the narcissist or sociopath, they are not malicious; they are just misunderstood. They can be taught to apologize through algorithms.
If it’s important for you to maintain relationships, don’t wait for apologies — you won’t get them. Try to translate the conversation into the realm of solutions: “You won’t apologize, but can you at least not do this in the future?” Sometimes the phrase “I was hurt, I want you to know” helps. Without demanding an apology. If the person is toxic and not ready to change, it may be worth considering distance. You are not obligated to tolerate those who do not respect your feelings.
If the root of the problem is a mental disorder (narcissism, sociopathy), change is unlikely. Such people rarely seek help from a therapist. If the cause is shame or a lack of empathy (autism spectrum), correction is possible. A person can be taught to apologize as a ritual, even if they don’t feel guilty. Over time, this can become a habit. But first, they must want to change themselves.
The inability to apologize is not just “badness.” It is a symptom of deep-seated problems. Before judging, try to understand the cause. But if you keep hitting a wall, remember: you have a right to respect. And sometimes the only correct decision is to leave.
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